Shipping policy

Shipping Policy

Thank you for supporting The Traveling Coin. Every order helps us share stories of kindness with more families.

We work hard to process and ship every order as quickly as possible.


Order Processing

Orders are typically processed within 1–3 business days.

Orders placed on weekends or holidays will begin processing on the next business day.

If there is an unexpected delay, we'll contact you using the email address provided with your order.


Shipping Times

After your order has shipped, estimated delivery times are:

United States

  • Standard Shipping: 3–7 business days

Delivery times may vary depending on your location, weather conditions, holidays, or carrier delays.


Order Tracking

Once your order ships, you'll receive a confirmation email containing a tracking number so you can follow your package's journey.


Shipping Rates

Shipping costs are calculated during checkout based on your delivery location and selected shipping method.

Any available shipping promotions will be automatically applied during checkout.


Incorrect Shipping Information

Please double-check your shipping address before placing your order.

If an incorrect address is entered, we may not be able to modify the shipment once it has been processed.

If you notice an error immediately after placing your order, please contact us as soon as possible and we'll do our best to help.


Lost or Damaged Packages

If your order arrives damaged or appears to have been lost during transit, please contact us within 7 days of the expected delivery date.

We'll work with the shipping carrier to help resolve the issue as quickly as possible.


Questions?

We're happy to help.

If you have any questions about shipping or your order, please visit our Contact Us page and we'll get back to you as soon as possible.